Vulnerable and isolated residents can now access support from a new Community Hub launched by Richmond Council.

It has been set-up to co-ordinate the support being offered by the Council and the Borough's voluntary organisations during the coronavirus pandemic.

Cllr Gareth Roberts said:“ By sending a letter to every address in the borough, it is hoped that everyone – including those not online – will be able to reach out and use the Community Hub for support during this distressing and uncertain time.

“Do not hesitate to pick up the phone or send an email as we have a team of volunteers and staff who are extremely willing to help you.

“You are not alone and together we will get through this.”

The Community Hub has been designed to be a first response for residents, particularly those elderly or vulnerable that are without support networks and, who need support to access medical or care services as well as food supplies.

It will be linked to the Government’s Local Support Scheme, which is set to launch shortly to support those 1.5 million people identified by the NHS as being at highest risk of severe illness and for whom self-isolation is most critical.

Residents will receive a letter from Cllr Gareth Roberts, Leader of the Council, in the next few days with the below information included to make sure all residents are aware of and have access to the Community Hub helpline.

Community Hub can be accessed by calling 0208 871 6555 or emailing