TfL hand out replacement Oyster cards after fault (From Richmond and Twickenham Times)

TfL hand out replacement Oyster cards after fault

8:31am Monday 14th July 2008 in

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Thousands of commuters will need new Oyster cards after a fault on the network at the weekend.

Up to 40,000 cards are expected to have stopped working as a result of the problem on Saturday.

Transport for London (TfL) has had to call in 150 extra staff to help hand out replacement cards this morning in an attempt to stop long queues.

TfL said passengers would be allowed through barriers without paying if queues got too long.

But it said that only minority of people would have been affected by the problem.

The Oyster card system was down for around four hours, between 5.30am and 9.30am, on Saturday.

Some cards used during that time have now stopped working or incurred a fine.

Anyone who incurred a maximum fare or fine as a result of the fault will receive an automatic refund from Tuesday.

Commuters can pick up replacement cards from Tube stations.

TfL has launched an investigation into the network fault and say a statement will be released later this week.

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