Hounslow's safer transport team has been shortlisted for an award after creating a new system to tackle criminal behaviour on buses.
The borough's safer transport team devised Text Red to stop antisocial and criminal behaviour on buses by using the Metropolitan Police's existing equipment.
After talking to bus officials, drivers and commuters the team devised a system that will give drivers direct contact with safer transport teams in Hounslow.
As soon as incidents happen bus drivers alert officers and patrols are sent out immediately.
Hounslow safer transport team's acting sergeant, Richard Dufton, said: "It allows residents without their own means of transport to travel to work, school, retail outlets and access to council services."
The team has been shortlisted for the Safer Travel Problem Solving Awards which highlights measures that ease travel problems in and around London.
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