Customised care plans coming in April (From Richmond and Twickenham Times)

Customised care plans coming to Richmond in April

10:59am Wednesday 20th February 2013 in News

Vulnerable people will have control over the way they are cared for under new home care services.

A new contract between Richmond Council and six care providers will allow people to choose their care worker and the skills they will need to support them.

Residents will decide how they would like to use the time laid out in their support plan in a bid to provide a more flexible and tailored service.

The new scheme, which follows a council consultation last year, will come into effect from April and involves Absolute Care, Castlerock, Plan Care, Enara, Mears and Medacs.

Councillor Nicola Urquhart, cabinet member for adult services, health and housing said: “Putting the power and control into the hands of the person receiving the service is of utmost importance.

“This new contract has been drawn up solely with the needs and recommendations of those vulnerable residents receiving home care in mind.

“Dignity, respect and courtesy play a huge role in the structure of this contract – I believe, as does my administration, that the cornerstone of providing excellent levels of care is the promise that it will be delivered with dignity.

“I hope our residents will understand why we have made these changes and that their needs are very much at the heart of it.”